Shipping policy
Shipping Policy
At Alpha Fencing & Metals, we offer shipping and delivery options depending on the product, order size and delivery location.
Local Pickup
Local pickup is available from our Adelaide location for eligible products.
Customers selecting pickup will be contacted regarding collection arrangements where required.
Please ensure that your vehicle or trailer is suitable for safely transporting the products purchased.
Delivery
Delivery may be available for selected products and locations.
Shipping and delivery costs may vary depending on:
- Delivery location
- Product type
- Quantity and total weight
- Vehicle or transport requirements
- Delivery access
For larger, bulky or heavy orders, delivery may need to be arranged separately from the online checkout.
If you require delivery for a large quantity or commercial order, please contact us before placing your order so that we can provide a suitable freight option and quotation.
Delivery Times
Estimated delivery times may vary depending on product availability, transport arrangements and delivery location.
Any delivery timeframe provided is an estimate only and may be affected by circumstances outside our control, including transport delays, weather, road conditions and other unforeseen events.
Delivery Access
Customers are responsible for ensuring that the delivery address has suitable and safe access for the nominated delivery vehicle.
Additional charges may apply if a delivery cannot be completed because of restricted access, incorrect delivery information or other circumstances outside the carrier's control.
Inspection on Delivery
Customers should inspect products as soon as reasonably possible after delivery and contact us promptly if there is any apparent damage, shortage or incorrect item.
Nothing in this Shipping Policy limits or excludes any rights you may have under the Australian Consumer Law.